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Clients prefer salons with a happy and relaxed ambiance, not one that radiates lethargy and boredom. But the former is what results when the staff isn’t feeling their job.
By motivating your team, your clients get more than their money’s worth, and you get loyal customers!
Motivating a team isn’t as easy as it sounds, so here are some tips to help you out:
Each person is different, and there is nothing worse than ignoring your employees’ unique talents.
By treating each member as a part of a whole instead of as an individual, you can’t motivate them to work hard or to overcome their personal shortcomings.
As their leader, take the time to get to know each member of your team. Acknowledge their uniqueness and all that they bring to the table.
When your employees feel special and important, they’re sure to give the job all they’ve got!
A little appreciation goes a long way when it comes to employee morale.
If your staff feels appreciated for their hard work, they’re likely to do their best every chance they get. So say “thank you” often!
You work hard for the success of your enterprise, but what incentives do you offer your team?
If you want a successful salon, show employees that they too can benefit from the success of the business.
When your staff members meet certain goals, you might give them certain free treatments, bonus income, or personalized incentives tailored to each person. (Since you know your staff well, you’ll know what they like, right?)
Offering incentives will not only get the team pumped to do their best, but with an enthusiastic and passionate staff, you’re likely to attract more business!
Healthy competition is a great way to get the team energized and passionate.
Before we go any further, remember that competition won’t work in every situation. After all, a single winner with a bunch of losers isn’t the best example of teamwork.
Still, holding a competition every now and then is a great way to make work fun!
For example, you could give out a small prize to the member who makes the first retail sale of the day, and a larger prize for the one who makes the biggest sale of the day.
These prizes could be anything from cash incentives to vouchers, guaranteed to make your team work harder!
Hairdressers and stylists are a creative bunch, so a monotonous job isn’t going to cut it.
Creative people need excitement and learning opportunities to keep their creative juices flowing. So keep them inspired by maintain a calendar of workshops and regular training sessions.
Another way to stave off boredom and lethargy: encourage healthy debate and the sharing of differing opinions in the staff area. Keeping the team mentally stimulated is always a good thing!
Your staff isn’t going to be as passionate about your salon if you aren’t. It’s important to be their leader - and show it!
How can you do that? Simply by working hard and leading by example.
Be the first to enter those doors each morning, and the last to leave. Be approachable, but also passionate, and get involved or even start debates about the latest trends.
Enthusiasm is infectious. By showing that you care, your staff will be just as happy to be there as you are.
Staff input into the policies and changes taking place in your salon is crucial. After all, they know your clients best.
Your team understands what the salon needs and what could be changed for the better. So if you want your staff to have your back, you need to trust them with the important decisions.
The next time you plan on making a change, ask your staff members to share their opinions -- and then take those ideas to heart!
All work and no play can make anybody dull and tired. So instead, make a small area for the team to catch a break in.
Complete it with some good amenities such as a coffee machine and of course, the latest in fashion and beauty magazines to keep them up-to-date. If you have the room, why not add a comfortable sofa to this area as well?
If the salon is as welcoming to your staff as it is to your customers, you won’t have a worry in the world! After all, with a staff who wants to be there, what can you expect but loyalty and great results?
Have you tried out any of these tips? Let us know in the comments below!